Author: Sarah Brightwell

Advice First Aid is a training offer for frontline staff and volunteers in public and voluntary sector organisations.

Our annual report is due to be released in the next few weeks. In the meantime, here are some key statistics from across the AiS Partnership – including information on changes compared to the previous year for key issues such as benefits, immigration, fuel poverty, SENDIASS and food vouchers.

Information on Citizens Advice services is now available in Ukrainian. Southampton residents can contact their local office by calling 0808 27 87 863 or visiting https://citizensadvicesouthampton.org.uk/

Our November newsletter, aimed at professionals in public and voluntary sector services, is now available online. Find out about the help available to make sure every resident lives in a good quality, safe and warm home; read about our webinars on key SENDIASS topics; and catch up with a review of our virtual conference event. […]

Following the success of our virtual conference in October, you can now watch the majority of the presentations “on demand” through our brand new YouTube channel! Learn about support for victims of hate crime or domestic violence and abuse, how carers can benefit from advice services, support for cancer patients and much more. You can […]

Despite the challenges of COVID-19, we’ve supported thousands of local residents to resolve their problems. Here’s a snapshot of the advice we’ve offered and the added value we’ve supported in Southampton.