Accessibility Statement for adviceinsouthampton.org.uk
This accessibility statement applies to the Advice In Southampton website at adviceinsouthampton.org.uk.
This website is run by Advice in Southampton (AiS). We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change between light and dark colour schemes
- make the text larger by up to 300% without it spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We are not aware of any specific accessibility problems with this website. If you find any, please let us know (see below for contact details), and we’ll do our best to solve them.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email info@adviceinsouthampton.org.uk
- call 0808 27 87 863 (this is the number for Citizens Advice Southampton; please explain that you are calling about the Advice in Southampton website.)
We’ll consider your request and get back to you within 5 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
- email info@adviceinsouthampton.org.uk
- call 0808 27 87 863 (this is the number for Citizens Advice Southampton; please explain that you are calling about the Advice in Southampton website.)
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Advice in Southampton is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Preparation of this accessibility statement
This statement was prepared on 3rd February 2021. It was last reviewed on 3rd February 2021.
This website was last tested on 3rd February 2021. The test was carried out by Uniq Code Ltd. We tested all of the top-level menu pages, and a random selection of the Provider and Get Advice pages (these pages all follow the same formats, so it is not necessary to test them all).